Who We Are

Gary is our company president. He founded Custom Collagen in 2001 and has over 40 years of experience in this industry. He is the proud father of Sheila and Taylor and is often called Grandpa or Great-Grandpa by the little ones we have in the office. While he considers himself retired, he still plays a very important role in vendor relationships, product formulation and preschool drop-offs. 

Sheila is the Vice President of Custom Collagen, Taylor’s older sister and Gary’s first daughter. She oversees daily operations, develops vendor and customer relationships, and manages our bulk product production schedule. She has been married for 30 years, is an empty nester, and has two dogs. In her free time she enjoys gardening and spending time with all the littles in her life (grandchildren, nieces, nephews, and dogs)! If she could go anywhere in the world, it would be home.  

Taylor is the Director or Retail Operations, Sheila’s younger sister, and Gary’s second daughter. She’s also mom to the two little girls you see pictured from time to time. She manages our retail brands, oversees our private label program, and develops new products. In her free time she likes to visit big cities, try new restaurants, and watch reality TV. She highly recommends reading the book Rich Dad Poor Dad and would love to travel to Ireland someday to meet other redheads 😊 

Bob is the IT manager at Custom Collagen, brother to Sheila and Taylor, and Gary’s first son. He keeps all office and IT equipment running smoothly and maintains all company software. He enjoys landscaping and snow removal. Rather than reading or watching TV, he prefers to listen to the radio and podcasts. If he could go anywhere in the world, he would like to stay home and sit by the pool. 

Dan is the maintenance manager at Custom Collagen, Taylor’s husband, and father to the two little girls you see pictured here and there. He sources our machinery, performs all facility and machinery maintenance, and is our on-site Mr. Fix-it. In his free time he likes spending time with friends and family or watching his favorite movie series Harry Potter. If he could pick anywhere in the world to visit, it would be Bora Bora (but we’re not sure he would ever come back). Fun fact about Dan – he would rather help others before himself. That’s probably why we all go to him when we need something!

Mary is the administrative manager at Custom Collagen. She manages B2B customer relationships, develops and maintains freight broker relationships, and facilitates interoffice collaboration between departments. She loves dancing and chocolate peanut butter ice cream. Australia is at the top of her bucket list. 

Nicole is an administrative assistant at Custom Collagen. You may be familiar with her answering the phone, responding to retail product inquiries, or helping you place an order. Her favorite movie is Grease and, coincidentally, she would love to travel to Greece! She loves rainbow sherbet ice cream and enjoys learning how to crochet in her free time. 

Paulina is an administrative assistant here at Custom Collagen. Her primary duties include supporting B2B customer relationships and processing orders. She is also our in-house Spanish/English translator! On the weekends you can catch her watching Snatch while enjoying some Cherry Jubilee ice cream. If she could go anywhere in the world, she would go to Asturias, Spain and her favorite book is The Angel’s Game by Carlos Ruiz Zafon. 

Samantha is Custom Collagen quality assurance manager. She manages all quality assurance operations to meet internal, external, and regulatory requirements. A lot of her time is spent reviewing and updating documentation, enforcing GMPs throughout the facility, and monitoring incoming and outgoing products. In her free time she like to read and watch TV. She highly recommends the watching King Arthur by Guy Ritchie and reading The Silence of the Lambs by Thomas Harris. Fun fact about Samantha – she studied photography for a year when she was in high school. She’d also love to travel to Moscow, Russia someday.

Alan is Custom Collagen’s quality technician. His primary responsibilities include performing and analyzing laboratory testing and assisting our quality manager with documentation. In his free time he likes to go skateboarding and attend live music shows. The Abuelita Chocolate ice cream from La Michoacana is his favorite ice cream flavor and he would love to visit South America someday – preferably Brazil. Reading is also something he likes to do, and he highly recommends reading Rogue Lawyer by John Grisham.